| ENVIRONMENTAL ANALYSIS | | | | |
| *Shanmukha Rao. Padala **Dr. N. V.S. | | | | Economic environment covers those factors, which |
| Suryanarayana | | | | give shape and form to the development of |
| INTRODUCTION: | | | | economic activities and include factors like nature of |
| Strategic management involves | | | | economic system, general economic conditions, |
| three levels of analysis viz., the organisation's macro | | | | various economic policies and various product factors. |
| environment/general environment, the industry in | | | | 1. General Economic conditions: Determine the extent |
| which the organization operates, and the organization | | | | to which various organisations find the economic |
| itself. Every company operates within a complex | | | | forces favourable or unfavourable. The economic |
| network of external environmental forces both | | | | conditions are also affected by the political and social |
| international and national. | | | | factors also. |
| All external forces which have an | | | | |
| impact on the functioning of an organization is | | | | i. Economic System – |
| referred as Macro Environment. According to Barry M. | | | | Determines the extent to which the organisations |
| Richnam and Melvyn Copen, "Environment factors or | | | | have to face different constraints and controls by |
| constraints are largely, if not totally, external and | | | | the economic factors. |
| beyond the control of individual industrial enterprises | | | | |
| and their managements. These are essentialthe | | | | ii. National Income – |
| ‘givers within which firms and their managements | | | | Indicates the level of economic growth of the |
| must operate in a specific country and they vary, | | | | country. |
| often greatly, from country to country." | | | | |
| The macro environment is not | | | | iii. Distribution of Income – |
| simply the forces operating outside the organization. | | | | Determines the type of products that may be |
| The forces create opportunities for the business | | | | demanded by the people. There is wide disparity in |
| organizations for their existence and development | | | | the distribution of national income. |
| and pose threats or challenges affecting the business | | | | |
| adversely. The environment includes factors outside | | | | iv. Monetary policy – |
| the firm ‘which can lead to opportunities for or | | | | Regulates the economic growth through the |
| threats to the firm.' | | | | expansion or contraction of money supply. |
| A host of external and often largely uncontrollable | | | | |
| factors influence a firm's choice of direction and | | | | v. Fiscal policy – Deals with |
| action and, ultimately, its organizational structure and | | | | the tax structure and governmental expenditure. |
| internal processes. These factors which constitute | | | | Fiscal policy is adopted to mobilising maximum possible |
| the external environment can be divided into two | | | | resources, optimal allocation of resources, attainment |
| interrelated subcategories – those in the remote | | | | of greater equality in distribution of income and |
| environment and those in the more immediate | | | | maintenance of greater equality in the distribution of |
| operating environment. This is also known as task or | | | | income. |
| competitive environment. | | | | 1. Factor markets: Determine the availability of these |
| | | | | factors so that suitable strategies can be adopted |
| REMOTE ENVIRONMENT: | | | | for their procurement and utilisation. |
| The remote environment is | | | | |
| composed of a set of forces that originate beyond | | | | |
| and usually irrespective of any single firm's operating | | | | i. Natural resources – |
| situation that is political, economic, social, technological | | | | becomes a strategic planning factor for organisations |
| and industry factors. It presents opportunities, | | | | requiring such resources in the production process. |
| threats, and constraints for the firm, while the | | | | |
| organisation rarely exerts any meaningful reciprocal | | | | ii. Infrastructural facilities – |
| influence. Thus, organisation environment interaction | | | | provides the various supporting elements for the |
| has a number of implications. | | | | efficient functioning of the organisations. |
| The environmental forces may affect different parts | | | | |
| of the organisation in different ways because | | | | iii. Raw materials and supplies |
| different parts interact with their relevant external | | | | – requires continuous flow of raw materials to |
| environment. The technological environment may | | | | maintain its operations. |
| affect the R&D department. The environmental | | | | |
| influence process is quite complex because most | | | | iv. Plant and Equipment. |
| things influence all other things. Many of the | | | | |
| environmental forces may be interacting among | | | | v. Financial Facilities. |
| themselves and making the impact on the | | | | |
| organisation quite complex. | | | | POLITICAL AND LEGAL ENVIRONMENT: |
| The organisational response to the environmental | | | | Political factors, which direction and |
| forces may not be quite obvious and identical for | | | | stability are a major consideration for managers in |
| different organisations but these are subject to | | | | formulating company strategy. Political considerations |
| different internal forces. The environment is quite | | | | define the legal and otherwise governing parameters |
| dynamic and not static; the rate of changes may not | | | | in which the firm must or may operate. |
| be uniform over a period of time. The impact of the | | | | Political constraints are placed on |
| environmental forces on the organisation is not | | | | each company through fair trade decisions, tax |
| unilateral but the organisations may also affect the | | | | programs, wage legislation, pollution and pricing |
| environment. | | | | policies, administrative and many other actions aimed |
| ECONOMIC ENVIRONMENT: | | | | at protecting the consumer and the environment. |
| All those economic factors which have a bearing on | | | | Political and legal environment is an important element |
| the functioning of a business is called as Economic | | | | particularly in mixed economy like ours and affects |
| Environment. Economic environment and business are | | | | directly the working of business organisations. This |
| mutually independent. In fact, the dependence of the | | | | performs two roles: promoting and restraining. |
| business on the economic environment is more. The | | | | The promoting role of political and |
| important economic factors that constitute the | | | | legal environment includes the stimulation of business |
| economic environment are: | | | | through the provisions of various facilities and |
| 1. Growth strategy. | | | | incentives, protecting the markets, taking direct roles |
| 2. Economic system. | | | | in the development of the business, and purchasing |
| 3. Economic planning. | | | | from business organisations. The political and legal |
| 4. Industry | | | | environment however, works as restraining force by |
| 5. Agriculture. | | | | limiting the scope of business operations. A web of |
| 6. Infrastructure. | | | | laws, regulations and court decisions encircles every |
| 7. Financial and fiscal sectors. | | | | manager. |
| 8. Removal of regional imbalances | | | | Political and legal environment |
| 9. Price and distribution controls | | | | depends on (i) political stability like impact of changes |
| 10. Economic reforms | | | | in the form and structure of government, declaration |
| 11. Population | | | | of emergency etc., (ii) political organisations like |
| 12. Per capita and national income. | | | | political parties and their ideology; (iii) defence and |
| | | | | military policy; and (iv) legal rules of the game of |
| Indian is one of the major economies in the world. | | | | business- the formulation, implementation, efficiency |
| India has developed her economy in different areas. | | | | and effectiveness. |
| The important factors of Indian economic | | | | The political and legal environment can |
| environment are discussed hereunder: | | | | be analysed in three respects: (i) political atmosphere; |
| 1. Industrial Policy: Industrial policy is the most | | | | (ii) The general governmental approach towards |
| important document which indicates the relationship | | | | business; and (iii) laws regulating operations of |
| between the government and business. The Industrial | | | | business in the country. |
| Policy Resolution 1948, 1956, 1977 and 1980 laid | | | | 1. Political atmosphere: |
| emphasis on industrial development through the | | | | The general political atmosphere of the |
| development of public sector. The Industrial Policy, | | | | country presents a mixed picture. These factors are |
| 1991 is a major departure from the earlier policies. | | | | quite favourable for the development of business in |
| The significant objectives of this policy are: | | | | the country as a whole. On the other hand, we have |
| self-reliance to build on the many-sided gains already | | | | certain problems, which have their direct impact on |
| made, removing regulatory system and other | | | | the working of business organisations. These |
| weaknesses, link the Indian economy to the global | | | | problems are in the form of generation of regionalism |
| markets so that we acquire the ability to pay for | | | | at the political level, tug of war between Central and |
| imports, and to make us less dependent on aid, | | | | State governments. |
| increasing competitiveness of industries for the | | | | 2. Government's attitude: |
| benefit of the common man and ensuring running of | | | | Being a mixed economy, this offers |
| public sector undertakings on business lines and to | | | | considerable scope of government's role in business. |
| reduce their losses. | | | | There are four important roles of the government in |
| 2. Industrial Licensing: Abolition of industrial licensing | | | | relation to business: regulatory, promotional, |
| for many projects except those specified (13 in | | | | entrepreneurial role and planning. |
| number), irrespective of levels of investment is | | | | |
| worthwhile. These specified industries will continue to | | | | 3. Laws regulating the Business: |
| be subject to compulsory licensing for reasons | | | | With increasing role of the government in |
| related to society, strategic concerns, social reasons, | | | | business, there is every possibility that the |
| problems related to safety, overriding environmental | | | | government will exercise more control over the |
| issues, manufacturing of products of hazardous | | | | business particularly in the private sector. |
| nature and articles of elitist consumption. | | | | The government tries to fulfill its regulatory role |
| 3. Foreign Investment: It has been decided to provide | | | | through various acts and the result is plethora of acts |
| approval for direct foreign investment up to 51 per | | | | affecting business in the private sector. |
| cent foreign equity in high priority industries requiring | | | | |
| large investments and advanced technology. There | | | | TECHNOLOGICAL ENVIRONMENT: |
| shall be no hurdles in this process. This group of | | | | The final set of considerations in the |
| industries is generally known as the "Appendix-I | | | | remote environment involves technological |
| Industries" and are areas in which FERA companies | | | | advancements. To avoid obsolescence and promote |
| have already been allowed to invest on a | | | | innovation, a firm must be aware of technological |
| discretionary basis. | | | | changes that might influence its industry. Creative |
| 4. Foreign technology Agreements: Government of | | | | technological adaptations can affect planning in that |
| India now, provides automatic approval for | | | | new products may be suggested or existing ones |
| technology agreements related to high priority | | | | improved; manufacturing and marketing techniques |
| industries within specified parameters, in order to | | | | may also be improved. |
| inject the desired level of technological dynamism in | | | | A technological innovation can have a |
| Indian industry. Other industries can also avail similar | | | | sudden and dramatic effect on the environment of a |
| facilities, if the agreements do not require free | | | | firm. A breakthrough may swarm sophisticated new |
| foreign exchange. Indian entrepreneurs can negotiate | | | | products and markets or significantly shorten the |
| the terms to technology transfer. The hiring of | | | | anticipated life of a manufacturing facility. Thus, all |
| foreign technicians and foreign testing of indigenously | | | | firms must strive for an understanding both of the |
| developed technologies do not, now, require prior | | | | present state of technological advancement affecting |
| clearance. | | | | their products and services and of probable future |
| 5. Public Sector: The objective of the Government | | | | innovations. |
| before opening the Indian economy to the rest of | | | | The key to beneficial forecasting of |
| the globe had been to establish pattern of society. | | | | technological advancement lies in accurately predicting |
| This objective made the government to give top | | | | future capabilities and probable future impacts. A |
| priority for public sector to develop industrial sector in | | | | comprehensive analysis of the effect of technological |
| the country. Public sector played a dominant role by | | | | changes involves study of the expected impact of |
| establishing industries in the areas of public utilities, | | | | new technologies on the remote environment, on the |
| infrastructure, development banks, capital goods | | | | competitive business situation, and on the |
| industries, core and key industries and industries | | | | business-society interface. |
| requiring huge capital resources. | | | | |
| In fact the government nationalized commercial | | | | SOCIAL AND CULTURAL ENVIRONMENT: |
| banks, insurance industry and coal mines to achieve | | | | Social and Cultural Environment is quite |
| its objectives. Public sector was made responsible to | | | | comprehensive because it may include the total social |
| achieve the objectives of the government like | | | | factors within which an organisation operates. In fact, |
| creation of employment opportunities, balanced | | | | the political and legal environment is closely |
| regional development, providing infrastructural facilities | | | | intertwined with social and cultural environment |
| and acting as a model employer. Public sector has | | | | because laws are passed as a result of social |
| played a crucial role in the country in the direction of | | | | pressures and problems. Social and cultural |
| these objectives. But, the public sector, in view of its | | | | environment consists of attitudes, beliefs, desires, |
| conflicting dual roles of profit making and service | | | | expectations, education and customs of the society |
| rendering, it could not do juistice to any of these | | | | at a given point of time. |
| two objectives. Serious problems observed are: | | | | From business organisation's point |
| insufficient growth of productivity, poor project | | | | of view it may include (i) expectations of the society |
| management, over manning, absence of continuous | | | | from the business; (ii) attitudes of society towards |
| technological up-gradation, inadequate attention to | | | | business and its management; (iii) view towards |
| R&D and human resource development. These | | | | achievement of work; (iv) views towards authority |
| factors, led to the disinvestment and privatization of | | | | structure, responsibility and organisational positions; |
| public sector in addition to liberalization of the | | | | (v) views towards customs, traditions and |
| economy. | | | | conventions; (vi) class structure and labour mobility; |
| 1. Monopolies and Restrictive Trade Practices: The | | | | and (vii) level of education. |
| Monopolies and Restrictive Trade Practices Act, 1969 | | | | Often the social and cultural factors |
| had two objectives before 1991. they were: | | | | are not considered adequately. The operating |
| (i) Regulation of monopolies and | | | | environment also called the competitive or task |
| prevention of concentration of economic power and | | | | environment differs from the remote environment in |
| (ii) Prohibition of monopolistic, restrictive and | | | | that it is typically subject to much more influence or |
| unfair trade practices. | | | | control by the firm. |
| The economic liberalization of 1991, which aims at | | | | |
| achieving high productivity, competitive advantage to | | | | OPERATING ENVIRONMENT: |
| the domestic industry in the international market and | | | | The operating environment involves |
| economies of scale led to the amendment of the Act | | | | factors in the immediate competitive situation that |
| in 1991. the objectives of the amended Act are: | | | | provide many of the challenges a particular firm faces |
| (i) Controlling monopolistic | | | | in attempting to attract or acquire needed resources |
| trade practices, and | | | | or is striving to profitably market its goods and |
| (ii) Regulating restrictive and | | | | services. Among the most prominent of these |
| unfair trade practices. | | | | factors are a firm's competitive position, customer |
| | | | | profile, reputation among suppliers and creditors, and |
| 1. Foreign Trade: It is widely recognized during the | | | | accessible labour market. The operating environment |
| 1990s that the internationalization of business, | | | | also called the competitive or task environment |
| export-oriented industrial growth and self-reliance in | | | | differs from the remote environment in that it is |
| the development of competencies are the high | | | | typically subject to much more influence or control |
| essential factors for rapid economic development of | | | | by the firm. Thus, when they consider conditions in |
| the developing countries. Some countries believe in | | | | the operating environment, businesses can be much |
| import substitution whilst majority of the countries | | | | more proactive in strategic planning than they are |
| believe in mutual dependence of the world nations | | | | when dealing with remote factors. |
| for production and consumption. India recognized the | | | | |
| significance of export and import trade for its | | | | COMPETITIVE POSITION: |
| development. This is quite evident in the new | | | | By assessing its competitive |
| economic policy of 1991. government announced the | | | | position, a business improves its chances of designing |
| export-import policy (1992-1997) which came into | | | | strategies that optimize environmental opportunities. |
| force from 1st April 1992. | | | | Development of competitor profile enables a firm to |
| 2. Privatisation: The word privatization has been | | | | plan accurately both its short and long term growth |
| receiving much attention in business and government | | | | and profit potentials. Although the exact criteria used |
| all over the world. Privatization techniques have | | | | in constructing a competitor profile are largely |
| already been tried in countries like Great Britain, | | | | determined by situational factors in the environment. |
| U.S.A., Turkey, Brazil, Eritrea, Mexico and Japan. The | | | | The following is the list of criteria which can be used |
| process of privatization has already been started in | | | | for such a profile. |
| India through disinvestment of government's | | | | |
| shareholdings in public sector. The process of | | | | 1. Market share; |
| privatization should be accelerated for effective | | | | 2. Breadth of product line; |
| functioning of public sector and rapid industrial growth. | | | | 3. Effectiveness and sales distribution; |
| In fact, government of India recognized the need for | | | | 4. Proprietary and key account advantages; |
| privatization for rapid and efficient industrial growth. | | | | 5. Price competitiveness; |
| 3. Small Scale Industries: It was argued that | | | | 6. Advertising and promotion effectiveness; |
| ‘small is beautiful'. It was further believed that | | | | 7. Location and age of facility; |
| small is efficient, innovative and productive. Further, | | | | 8. Capacity and productivity; |
| government viewed that small scale sector solves | | | | 9. Experience; |
| the problems of the country like unemployment and | | | | 10. Raw material costs; |
| regional imbalance. Consequently, the government | | | | 11. Financial position; |
| provided huge financial and non-financial facilities to | | | | 12. Relative product quality; |
| this sector. But the government realized that this | | | | 13. R&D advantages/position; |
| sector failed to a greater extent in playing its role | | | | 14. Caliber of personnel; and |
| and is a misfit in the market economies. | | | | 15. General image. |
| 10. Financial Sector: The financial sector consist of | | | | Once appropriate criteria have been selected, they |
| commjercial banks, development banks, mutual funds, | | | | are subjectively weighted to reflect their relative |
| unorganisaed financial sector institutions, custodial | | | | importance to a firm's success. Next, the competitor |
| service institutions, stock exchanges, underwriting | | | | being evaluated is rated on the criteria. The type of |
| and capital issue houses. The economic liberalization | | | | competitor profile suggested is limited by the |
| brought significant changes in financial sector. The | | | | subjectivity of the criteria selection, weighting and |
| important ones among are: | | | | evaluation approaches employed. Nevertheless, this |
| - Permission for NRIs to enter the Indian stocvk | | | | process is of considerable value is helping a business |
| market; | | | | to explicitly define its perception of its competitive |
| - Establishment of the Securities and Exchange Board | | | | position. |
| of India; | | | | Comparing profiles of the firm and its competitors |
| - Setting up of the Investment Information and | | | | can further aid managers in identifying specific factors |
| Credit Rating Agency of India, | | | | that might make a competitor vulnerable to |
| - Establishment of Credit Rating Information Services | | | | alternative strategies the firm might choose to |
| of India Ltd. | | | | implement. |