Imports and Exports in the UK - The Reseller's Guide to International Trading

The U.K is among the world's top ten countries inCurrency conversion can be difficult if you are a small
terms of exports and attracts investors from thetrader with many international customers. Merchant
EU, the U.S., and many other countries across thesites such as eBay and payment facilitators like
world. The U.K exports most of its commodities toPaypal fortunately offer the option of accepting cash
the EU, U.S., and Asia. The Middle East and Australiain the currency of your choice.
also form important export destinations.3. Bank transaction
If you are a drop-ship reseller based in the U.K. orWhen dealing with multiple customers in a particular
want to export to the U.K. markets, you need to becountry, having a bank account in the destination
aware of regulations, requirements, and best tradecountry eases financial transactions. The bank can
practices. International trade involves paperwork,stand in as guarantor or be authorized to release and
particularly if you deal in high volumes. Drop-shipaccept payments from customers not comfortable
resellers are spared many stresses of internationalor familiar with online payments and long-distance
trading because the supplier takes care of thefunds transfers.
paperwork and other issues. However, the reseller4. Protection from payment-related crimes
should be aware of international drop-shipOne of the reasons more people are not conducting
requirements and how they can impact their business.payment transfers online is the high degree of risk
Paperworkperceived to be associated with such transactions.
The supplier should have a contract with the buyer ifHacking, phishing, and password and identity theft
selling in high volumes. The contract should becan harm not only the customer but also the trader,
written, and it must be signed by both parties. Onewhose negligence is held responsible for the loss. The
of the main purposes of having a contract is spellingtrader needs to provide a safe environment for
out the roles and responsibilities of each signing party.online financial transactions. This includes an
This includes cost breakup, payments, and how toSSL-secured website, customer verification, and
calculate liability for insurance.software to detect unauthorized activity on the site.
As a reseller, you should sign a contract with yourLicenses and Intellectual Property
drop-shipper. The contract should cover destinations,Resellers and wholesalers must discuss the ownership
logistics, insurance, duties, and customs requirements.of the proprietary product during the negotiation
Without these terms clearly stated, you run the riskstage. In a drop-shipping arrangement, while the
of disputes, lawsuits, and losses.wholesaler or manufacturer supplies and ships the
In addition to a contract, the reseller must alsoproduct, the return address on the shipment is
investigate the following:always that of the reseller. The brand name belongs
1. Import license: If your supplier is located in anotherexclusively to the manufacturer.
country, you will need an import license for bringingA manufacturer may refuse to service customers in
their products into the U.K. Licensing norms dependcountries without an intellectual property protection
on the type of product imported and the originatingsystem. In countries that have this system, the
country. Importing food items, for example, hasmanufacturer or owner of copyright has to register
certain additional requirements that import of beadthe trademark and product. Because drop-ship
jewelry does not have.volumes are often low, resellers may not understand
2. Export license: If your supplier is located in the U.K.,the importance of trademark registration in a country
they need to have an export license. Like importwith only a few customers. However, a good design
licenses, an export license defines the type ofor idea can be easily copied and sold in other
products you can export and the destinationcountries unless the manufacturer has taken care to
countries.protect their intellectual property. This deprives the
3. Declaring exports to customs: Joining the EU hasmanufacturer of profits and can indirectly impact the
simplified trade among member countries. You canreseller as well-if the customers shift to imitation
export within the EU with minimum documentation.products, it could ruin your business. Make sure that
The reseller does not have to declare the exportthe products you sell are genuine; if you are caught
goods when trading within the EU. However, you areselling imitation products by the rightful owner of the
required to report the transaction via the Newdesign, it could mean loss of reputation, fines, trade
Export System if you are exporting products torestrictions, and even prison for you.
non-EU destinations. When signing the contract withUnlike most wholesale resellers, drop-ship resellers do
your supplier, discuss who is responsible for declaringnot hold a license to sell products on behalf of the
the transaction to the customs department.manufacturer. They instead source products from
4. Inspections: Inspection of the consignment isthe distributor, who holds a distribution and marketing
carried out by an independent agency to verify thatlicense. Therefore, it simplifies the drop-ship trader's
the goods named in the packing list are indeed goingbusiness. However, if you are sourcing products from
onboard.a wholesaler or distributor, make sure they hold the
5. Insurance: The suppliers need to file an insurancelicense to distribute the product. Otherwise, you
certificate to export or import products.would be selling products in violation of intellectual
6. Receiving port: The supplier must fill out differentproperty laws.
forms when hiring the services of a shippingSmall manufacturers may need to be gently
company for overseas export. The Standard Shippingpersuaded to sell products to international customers,
Note is a list of instructions to the receiving port. Itparticularly if they have thriving local operations. If
advises the port authorities how your shipmentyou want to expand business, you will need to
should be treated, lists the items carried, andcooperate with suppliers to expand your operations.
provides instructions on handling, storage, andFirst, the manufacturer needs to apply for a
forwarding. Dock and warehouse receipts aretrademark in the destination countries. For trademark
important requirements for unloading and storingholders in the U.K., there is no need to apply
goods.separately for trademark registration in different EU
7. Shipping company: The Export Cargo Shippingcountries-a single application through the Office of
Instruction notifies the cargo company about theHarmonization of International Markets is enough.
type of item they are carrying and how they shouldOutside the EU, trademarks are registered by the
be handled. A properly drawn out Shipping InstructionWorld Intellectual Property Organization.
prevents damage to the goods and danger fromMarketing
improper packing, loading, storage, and unloading. AA reseller's role in the partnership with wholesalers is
consignment note refers to a list of items beingthat of a marketer. He or she finds new customers
shipped, and the exporter is required to provide thatand persuades them to buy the supplier's products. In
in addition to instructions on how to handle cargo.return, the supplier offers products to resellers at
8. Lading notification: The shipping company willwholesale prices. Therefore, your earnings depend on
provide a list of items they received from you or thehow well you market the product. A good marketing
supplier. This is proof that you had shipped the items.strategy is an important part of the drop-ship
9. Consul's permission: Check if the destinationbusiness.
country allows imports without a note from their1. Study the demand-supply scenario: Is there a
consul in the originating country. If not, you will needmarket for your products? Can you offer what your
to get a letter from their consul in the U.K. allowingcompetitors cannot? Are people willing to pay higher
the goods to be sent to the buyer country.prices for your products? This research will also help
10. VAT/duties: To bypass taxation and dutyyou identify potential suppliers in the new market.
requirements at the destination, request an import2. Adapt to cultural differences: Outside the EU,
certificate that allows the speedy distribution of thecultural differences can look intimidating to the
goods on payment of a security deposit.inexperienced reseller. Read up as much as possible
11. Payment: Resellers usually pay suppliers throughon the destination countries. If you have a good
online payment methods or wire transfer. For greatergrasp of cultural nuances, you may end up getting
volumes of products, they may sign a documentarymore customers and repeat orders.
collection with a local bank, after which the shipped3. Look into the issue of replacement and refunds: If
products are handed over to them (or sent toyou live in the U.K. and your customer is located in
buyers). Online payment is discussed in detail in thethe Middle East, he or she may not like to ship the
following section.product all the way to the U.K. for replacement. It is
Online Paymentalways sensible to have a local partner in that
For small business such as wholesale resellers,country for troubleshooting small, niggling issues that
international payment procedures would be difficultcan snowball into major problems if you have to
without online financial transactions. Traders in thehandle them long distance.
U.K. need to focus on four aspects when outlining a4. Affiliate with reliable service providers: Besides a
payment mode in their business plan.local representative, you also need trustworthy
1. Payment methodpartners for shipping and delivery. Fortunately, there
The competition within the drop-shipping business isare many good shipping companies operating in the
so tough that you cannot afford to have a restrictedU.K. with operations across the world. If you contact
payment policy. If your rivals offer easy paymentthe U.K. office of your favored shipping company,
options, you have to do the same to maintainthey will put you in touch with their international
competitiveness. Online funds transfer websites suchoffices.
as Paypal are the most popular tools for sending orDrop-shipping requires proper planning if you want to
receiving B2C payments. Wire transfers are aturn it into a source of full-time income. Testing the
preferred option as well, but the possibility of fraud inwaters in the international market is one way to
wire transfer is greater. Credit card payment is alsoexpand business. It will also help you rise above
popular, particularly because it allows direct paymentcompetition. Due to the recession, the U.K. market
without involving third-party transfer. Having anhas had lower profitability than in years prior to 2008.
integrated ordering and payment policy is important.Government as well as private spending has been
Many customers would rather order as well aslow, affecting many businesses negatively. Taking
discuss payments over phone.business to new markets can help resellers cope with
2. Currency and currency exchangethe recession.