The Growing Importance of CSR

Corporate social responsibility (CSR) is thewould put pressure on them through media or the
responsibility recognized by the companies for actingother channels. This analysis however fails to
in socially responsible manner. There is no singleappreciate much of the social contributions businesses
universally accepted definition of corporate socialhave been making since long back. We have the
responsibility, it has generally come to mean businessexample of Joseph Rowntree and others and the
decision making linked to ethical values, legalway they developed their workforces. In 1980s, a
compliance, and respect for people, community, andnetwork of companies came together to establish
environment. CSR accepts a company to go furtherBusiness in the Community (BITC). Later, they
than required by law so as to:launched Per Cent Club whose members donate 1
- treat employees fairly and with respectpercent of pre-tax profits to the community. BITC is
- operate with integrity and in an ethical manner in alla very widely acknowledged and influential force
its business dealings with customer, suppliers, lenders,within business and in CSR arena.
and othersA set of indicators for the companies wanting to
- respect human rightsmeasure and report CSR has been developed by the
- sustain the environment for future generationsBITC. The Indicators that Count addresses four
- be a responsible neighbor in the community and aimpact areas: workplace, market place, environment
good 'corporate citizen'.and community. The indicators have been classed into
Occupational welfare and corporate communitytwo groups. The core indicators consist of 27 basic
welfare or corporate social responsibility (CSR) are ofindicators on which all the companies are expected to
growing importance to governments and servicereport. The six advanced indicators are judged more
providers as they promise to meet challenges ofdifficult to measure. The other group, made up of 17
social problems within changing welfare environments.specific indicators, may not be relevant to all
The modern governments have increasingly resortedcompanies.
to corporate involvement in local services and haveThere are also specific projects for the measurement
also encouraged the expansion of occupationaland reporting of particular aspects of responsible
welfare. Despite its growing importance CSR remainsbusiness, as for example, Human Capital and Disability.
an under researched area even as businessHuman capital management and disability will have
organizations have faced new demands for increasinggrowing importance in CSR reporting. In the UK,
levels of occupational provision and involvement inAccounting For People Taskforce has proposed a
local partnerships with public services.reporting framework for human capital management
Over the last twenty years an increasingly large(HCM). This taskforce, appointed by the UK
number of business houses have responded positivelygovernment was represented by Denise Kingsmill as
to the banner of CSR. This has perhaps been partlychairman, and a number of other business leaders.
due to their aspiration to make their operations moreAccording to the Taskforce report, even as people
ethical. While for the government, the role thetypically account for up to 65 percent of a
businesses can play in the development of society iscompany's costs, there has been, however, little
quite crucial, the activist community might like to takereporting on how companies develop their people.
credit for the growing importance of CSR as a clearThe companies may either include CSR report in their
victory for their efforts in pressurizing the activitiesannual report and accounts or may publish their
of companies. To put the same in other words,separate corporate responsibility report which may
companies introduced CSR reports and programs asbe called a 'social and environmental report' or a
a response against damage inflicted on their sale and'sustainability report'. These reports indicate a
reputation by attacks from activist groups who aidedcompany's commitment toward ethical behaviour and
by 24 hour news media in which corporatehighlight their progress towards achieving their
wrongdoing has been especially highlighted. While onstrategic CSR objectives.
the one hand this makes compelling news, it puts anIncreasingly more and more companies have begun
ethical pressure on the companies to give back atto incorporate ethics and CSR in their strategic
least a part to society in return what they haveplanning and objectives. Many large companies have
gained from it. It is therefore, no longer important foradopted formal environmental policies with the
companies to just make profit, the way this profit isobjectives of creating a sustainable business and
generated is deeply investigated by the activists. Abeing environment friendly. For instance, a company
company must not be seen violating ethics or law inthat uses large quantities of timber as raw material
any of the areas like market behavior, trade policies,might adopt a policy of re-forestation to replace the
employment relations, sourcing of raw materials,trees they have cut down.
human rights, environmental laws or the activists